the location is superb, right off the main square and in the heart of all the action. Secondly, the rooms are super clean and comfortable, providing a cozy and relaxing atmosphere. Lastly, the staff were outstanding, providing great service and attending to all our needs. On top of all this, the included breakfast was a delightful surprise, with a variety of fresh juices and lovely fresh eggs.

Not a single thing to complain about, everything exceeded my expectations!

This hotel is a hidden gem right in the heart of the bustling market Plaza de Ponchos. The location couldn't be more perfect - just steps away from the vibrant atmosphere and surrounded by great restaurants and markets. The rooms are clean and tidy, with large windows that let in plenty of natural light. The staff is friendly and although their English is limited, they go above and beyond to make you feel welcome. The breakfast spread is simple yet satisfying, with a variety of fresh juices, toast, and delicious eggs cooked just the way you like.

No improvements needed, everything was perfect.

Convenient location near main plaza and markets. Friendly and helpful staff. Clean facilities. Good breakfast.

This hotel is a hidden gem just off the bustling main square market. The attention to detail in the rooms is impressive - from the neat bathrooms to the large windows that let in ample natural light. The staff are exceptionally friendly and provide top-notch service, making you feel right at home. The basic amenities are all well-taken care of, ensuring a comfortable stay. And let's not forget about the breakfast - with a variety of fresh juices, toast, and lovely fresh eggs, it's the perfect way to start your day.

No mention of any negative aspects.

During our stay at Hotel El Indio, we were pleasantly surprised by the perfect location right next to the bustling market. It was a real treat to step out of the hotel and immediately immerse ourselves in the vibrant local atmosphere. We also found the hotel to be centrally located, making it easy to visit other attractions like the famous pie shop on the plaza de ponchos. Despite its central location, we appreciated that the windows did not face the street, so there was no noise from the market disturbing our peace. Additionally, the hotel had a charming indigenous decor that added to the unique charm of Otavalo. All the basic amenities were decent, including a hot shower and a good breakfast, and the staff were friendly.

In terms of drawbacks, we did experience a little inconvenience with the window in our room facing a neighboring apartment and a shop with a glass ceiling below. This meant that we didn't have much of a view and the noise from the neighbors' puppy on the terrace could be heard.

The owner was accommodating and helpful. Good breakfast included. Well-furnished and spacious room. Conveniently located near the main square market and grocery store. Drinking water dispenser and first aid kit provided.

Everything was fantastic.

The hotel is in a fantastic location, right next to the main market, perfect for exploring the bustling atmosphere of the city. You can easily immerse yourself in the vibrant culture and experience the authentic local cuisine. Additionally, the hotel is conveniently located next to a shop with a glass ceiling below, allowing you to enjoy the natural light. The room is clean and comfortable, providing a relaxing retreat after a day of exploring. The friendly staff ensures a pleasant stay, and the included breakfast from the café next door is a great way to start your day.

One downside is that the bathroom window opens onto a central courtyard without a curtain, which may compromise your privacy.

Convenient location, comfortable room with a beautiful tiled bathroom. Daily room cleaning and linens changed. Good breakfast and reliable Wi-Fi. Friendly and helpful staff. Overall I highly recommend this hotel for a pleasant stay in Otavalo.

Great location, helpful staff, clean rooms, delicious breakfast, spacious and well-furnished.

No issues.

Located right next to the main plaza and markets.

Felt like treated like royalty, no complaints at all.

We had a great stay at this hotel. The staff was very friendly and helpful, and the room was clean and spacious. We especially enjoyed the delicious breakfast, which provided a good start to our day. Additionally, the hotel's location was convenient, being just a short walk away from the market and other attractions.

Nothing everything was great.

Convenient location right on the main square. Close proximity to the market. Access to better WiFi area of building. Good breakfast and friendly staff

Could not be improved in any way

This hotel was a great find! the location was ideal, just steps away from the bustling market and the bus terminal. We were able to explore the town easily and conveniently. Secondly, the staff were incredibly friendly and helpful, always making sure we had everything we needed. Finally, the rooms were spacious and comfortable, with neat bathrooms and large windows that let in plenty of natural light. The breakfast included in the rate was also a highlight, with a selection of delicious fresh juices and toast with lovely fresh eggs.

All was wonderful, nothing to improve!

I was pleasantly surprised by this hotel. The rooms were spacious, nicely finished, and furnished with attention to detail. The large windows provided a lot of natural light and fresh air. The staff was incredibly courteous and helpful, making our stay even more enjoyable. The location was perfect, just a short walk from the main square market and other places of interest. And the included breakfast was a real treat; delicious toast, fresh eggs, and a variety of refreshing juices.

All was great, nothing to improve!

Good Location, Affordable Rate

The hotel's location is ideal for business travelers. The hotel is situated in the center of town, which is easily accessible from anywhere. the rates are quite affordable. the rooms are spacious and well-appointed.

The customer service at this hotel is not great. The staff is not polite or hospitable.